In today’s care technology market, many providers are caught up in flashy AI gimmicks and announcements that sound exciting but often fail to address the real challenges of running a care business. At Careberry, we take a different approach. While we have been exploring AI since its early days, we believe that true progress comes from tackling the core operational issues that make care delivery safer, more efficient, and fully compliant.
That’s why this week’s Careberry update is a game-changer for care providers. These improvements are designed not just to impress but to make a measurable difference in your day-to-day operations.
Careberry now automatically accounts for travel time between visits when calculating the annual leave entitlement of carers. This change ensures compliance with employment legislation and working time regulations, following recent legal interpretations that recognise travel time as part of leave accrual.
No more manual adjustments: the system tracks travel automatically. For staff on an accrual basis, leave is allocated upon payslip processing or renewal, ensuring every worked hour is correctly recognised.
Our new Draft Travel tab enables you to view and filter upcoming journeys in advance. With a summary of mileage, distance, and estimated costs, you can plan staff travel more effectively and maintain control over expenses.
Effective communication is essential in care delivery. The Rota Read Receipt feature now monitors which staff members have viewed their shifts and the times they did so. If a staff member has not checked their rota within 24 hours of their scheduled start time, administrators will be notified. This helps prevent missed visits and ensures accountability.
We have introduced a new section, Medication Levels, under Key Parameters. You can now define and customise medication support levels—such as Level 1 for general assistance, and restrict medication options accordingly. This enhancement ensures that medication management remains accurate, safe, and in line with your organisation's processes.
Managing care across multiple sites has become easier with our Locations feature. You can save frequently used addresses, such as hospitals or day centres, and easily select them when booking visits or updating service plans. This feature not only saves time but also simplifies communication for everyone involved.
For instance, a care coordinator can plan for a client to be picked up by a caregiver, taken to a day care centre, and then returned home. By simply reviewing their schedule, the caregiver can understand the plan, while Careberry manages travel calculations and mileage automatically.
Staff can now add or correct their notes in service reports on the same day. After this period, the reports are locked, and only administrators can make edits, ensuring compliance and accountability.
A new column in the Booking Report indicates the notice given before a cancellation, providing better insights into scheduling patterns and client reliability.
We’ve introduced new filtering options to simplify rate card management, allowing you to make adjustments more efficiently without having to navigate long lists.
You can now filter service reports by client groups, making it easy to generate targeted insights for specific categories of clients.
We have revamped our support interface to make it quicker and easier to submit tickets and receive assistance when needed.
Both the Carer and Admin apps have also been updated to include support for new features: Medication Levels, Rota Read Receipt, and Multiple Location Support.
Careberry’s Focus: Practical Solutions Over Gimmicks
While some companies in the care management software industry pursue fleeting trends, Careberry is dedicated to offering practical, compliance-focused innovations that enable care providers to operate efficiently, minimise risks, and enhance the quality of care.
By leveraging extensive industry expertise alongside intelligent automation, we ensure that our customers stay ahead—not just in technology jargon, but in tangible results.
If you’re ready to move beyond gimmicks and embrace true care management transformation, it’s time to discover Careberry.
