At Careberry, we understand the difficulties of managing a successful care service. Our roots originated from the care industry—we come from care and continue to own and have a passion for care. We have first hand experience with the pressing issues that affect care providers daily. One of the most critical challenges care managers and coordinators face is ensuring care is delivered when a care staff member calls in sick, leading to stress and potential disruption of care delivery. To resolve this challenge, we’ve developed Click to Care, a groundbreaking solution now part of our all-in-one care management software.
Care managers play a crucial role in any care organisation, ensuring that all visits or shifts are covered efficiently while prioritising the well-being of carers and clients. However, unexpected accidents or family circumstances can lead to shift cancellations, creating a ripple effect that disrupts schedules, impacts client care, and places immense stress on the office team. The challenge is not just finding a replacement but doing so swiftly and efficiently to maintain a high standard of service. At Careberry, we are constantly working to develop solutions that help reduce this stress, making the job of care managers easier and enhancing the overall reliability of care services. Click to Care is a significant step in this direction, offering relief and control when managing unexpected disruptions.
Click to Care is an innovative feature designed to manage these operational challenges. This tool lets care managers release available visits or shifts directly to carers through their mobile app interface. Carers can express interest in available shifts and select visits matching their schedule and skill set. This approach not only speeds up the process of covering visits but also empowers carers, giving them more autonomy over their work schedules and a greater sense of control.
- Effective Communication: Care managers can instantly inform the whole team of available visits, reducing the need for time-consuming phone calls or manual scheduling. - Faster Shift Coverage: With Click to Care, carers can view and select visits in real-time, allowing care managers to confirm and finalise shifts more quickly. This efficiency ensures consistent client care and gives care managers a sense of productivity and control over their time. - Autonomy for Carers: By allowing carers to choose visits that fit their availability, Click to Care increases greater job satisfaction and flexibility. - Efficient Resource Management: Click to Care optimises rostering, allowing care providers to maintain high service levels even during unexpected disruptions. This ensures consistent care and helps in cost-effective resource management, making it a valuable investment for your care service.
Every feature within Careberry, including Click to Care, is designed to create efficiency in care management. We know the importance of reliable, high-quality care and the operational stress of ensuring uninterrupted services. By innovating to bridge gaps swiftly, we help care providers maintain trust and continuity in their services. Our commitment to the care industry comes from our own experience as care providers who deeply understand the needs of this sector. With Click to Care, we are putting a powerful tool in the hands of care providers and managers to manage their services more efficiently and give carers the flexibility to manage their workload more effectively.