Introducing: Enhanced Third-Party Access

We believe it's crucial for care providers to allow third parties to view the information of individuals receiving care and support through their service. That's why we've taken it a step further to improve our third-party access.

With our recent updates, providers can now electronically obtain consent from account holders and require those granted access to sign a confidentiality statement. We've also made it possible for providers to customize their own confidentiality and consent statements if needed. Additionally, we've introduced permission levels for third-party access, enabling contributions such as suggestions and information editing. This is particularly helpful when using an external reviewer to assess care plans or conduct mock inspections.