Feature
Record Keeping
Maintain secure and organised records for all communications, ensuring transparency and accountability.
Key benefits
Every message recorded
UK GDPR compliant
Easy to find conversations
Every Conversation, Securely Recorded
Messages between your office, carers, clients and families are stored securely in Careberry, giving you a complete record of what was said and when.
No more searching through personal phones, email inboxes and notebooks to find an important conversation.
Inside Careberry's communication record keeping
- Central record: All communications in one secure place.
- Searchable: Find past conversations quickly.
- Data retention controls: Manage how long information is held.
- UK hosting: Data stored securely in the UK.
Transparency and Accountability
Clear communication records protect your service, your staff and your clients, and give you evidence when questions or complaints arise.
Data retention controls let you manage how long information is kept, in line with the Data Protection Act 2018 and UK GDPR.
What communication record keeping means for your care service
Accurate, secure records are a legal requirement and a core part of good governance.
Connected to the rest of Careberry
Learn more about Careberry's communication tools and data tagging.
Frequently asked questions about communication record keeping
Are communications stored securely?
Yes. Messages are stored securely in Careberry, with UK data hosting and ISO 27001 certified security.
Can I control how long records are kept?
Yes. Data retention controls let you manage how long information is held, in line with UK GDPR.
Get Started
Ready to get started?
Take the next step with Careberry. Start by booking a demo now and see how our platform can make a difference for your team.
What happens next
- 1Pick a time that suits youChoose a slot online, or call us and we will arrange it.
- 2See it for your type of careA walkthrough built around your service, from rotas to care plans and eMAR.
- 3Get clear pricingSimple monthly pricing for your service, with no long-term contract.