Feature
Reviews and Feedback
After every visit, an automated email lets the client know their care worker has visited.
Key benefits
Star ratings for carers
Evidence for CQC
Motivated care teams
Five Stars for All
Let clients and their families leave reviews of your carers. After every visit, an automated email lets the client know their care worker has visited, and they can share feedback.
Reviews add a star rating to carers' profiles, motivating your team to deliver the highest quality care. Admins can reply to and release reviews straight from Careberry.
Inside Careberry's carer reviews and ratings
- Post-visit emails: Clients are told their carer has visited.
- Star ratings: Reviews build a rating on each carer's profile.
- Reply and release: Admins moderate and respond from Careberry.
- Recognise great work: See which carers clients recommend most.
CQC Inspection Evidence
Showcase reviews from clients and families as evidence of high-quality care at your next CQC inspection, along with your responses and communication, in one click.
Easily identify which carers are highly recommended, helping you make informed decisions about staffing, mentoring and training.
What carer reviews and ratings means for your care service
Feedback from people who use your service is powerful evidence for the Caring and Well-led key questions.
Connected to the rest of Careberry
Reviews work alongside client feedback and communication tools.
Frequently asked questions about carer reviews and ratings
Can clients rate their carers?
Yes. Clients and families can leave reviews that add a star rating to carers' profiles.
Can I moderate reviews?
Yes. Admins can reply to and release reviews from within Careberry.
Get Started
Ready to get started?
Take the next step with Careberry. Start by booking a demo now and see how our platform can make a difference for your team.
What happens next
- 1Pick a time that suits youChoose a slot online, or call us and we will arrange it.
- 2See it for your type of careA walkthrough built around your service, from rotas to care plans and eMAR.
- 3Get clear pricingSimple monthly pricing for your service, with no long-term contract.