Built by a care provider, for care providers

Domiciliary care software for home care providers

Plan visits, see every call as it happens, keep care plans and medication records up to date, and turn delivered visits into invoices and payroll. One system, one login, no long-term contracts.

Free, no-obligation demo built around your service
One simple monthly price, no long-term contracts
ISO 27001 certified and NHS Assured DSCR supplier
1 tap
for carers to pick up an open visit
0 clicks
from delivered visit to invoice and payroll
30 years
combined experience running care services

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Trusted and compliant
ISO 27001 certified
NHS Assured DSCR supplier
GP Connect
Built to UK GDPR standards
Homecare Association partner
The basics

What is domiciliary care software?

Domiciliary care software, also called home care software, is a system that a home care provider uses to run its service. It schedules visits and carers, records that each visit took place, holds care plans and medication records, and produces invoices and payroll from the visits delivered.

Careberry does all of this in one system. Your office team, your carers and the families you support each have their own way in, and everyone works from the same information.

Made for home care

Built for how home care actually runs

Home care is short visits, at set times, in other people's homes, with travel in between. Careberry was built by directors with 30 years' combined experience of running care services, so it starts from that reality.

  • Visits, runs and double-up calls, not just shifts
  • Travel time alerts, so the rota allows for the journey
  • Mileage calculated automatically and added to pay
  • GPS and NFC clock in and out, with instant SOS for lone workers
  • Care plans and visit reports that work offline in low-signal areas
See it in action

See Careberry in action

Watch how Careberry brings rostering, care planning, eMAR, invoicing and AI together in one platform.

How Careberry works

Everything in one platform, so you can stop juggling systems

One login for your office, carers and families. Built by a former home care provider, so every feature solves a problem we faced running our own service.

Rostering
Live monitoring
Care planning
eMAR
Recruitment and HR
Invoicing and payroll
Reporting
Carer and family apps
AI tools
Rostering
Schedule visits in a few clicks
No gaps or double bookings
Clear rotas for every carer
Rostering and scheduling

Home care rostering with no gaps or double bookings

Create and adjust schedules in just a few clicks and allocate carers by availability, skills and client needs. Whether you are planning recurring morning calls, double-up visits or reacting to a last-minute change, you get a clear, real-time view of the whole rota, and carers see their runs in the app ahead of time.

Drag-and-drop scheduling on a visual timeline
Smart allocation by skills, availability, travel and client preferences
Double-up calls and complex shift patterns
Conflict detection that flags double bookings before rotas are released
Click to Care: carers see open visits on their phone and claim them with one tap, and the office approves
Live monitoring and clock in

Know every visit is happening, as it happens

See in real time that carers are on their way to every client on time. If a carer raises an alert or is late clocking in, you are notified straight away. Clock in and out locations show on a map so you can confirm carers are at the right address, and visit notes land in the client record the moment they are written.

Live call monitoring with instant alerts for delays and issues
GPS and NFC clock in and out, with geo-fencing to the permitted radius
Instant SOS for lone workers
Reporting that works offline and syncs once signal returns
Care monitoring
Live visit tracking
Verified clock in locations
Works in low-signal areas
Care planning
Person-centred care plans
Live updates for every carer
No paper assessments
Care planning and records

Person-centred care plans your whole team can trust

Build care plans around the person you support rather than a fixed template. Digital assessments capture needs, risks and preferences at the first visit, and a last-minute change reaches carers before their next visit. Daily notes go straight to the client record, and families can follow along through their own portal.

Customisable plans with risk assessments built in
Version history and read receipts, so you can evidence every review
Care plans available offline for carers in low-signal areas
Family portal, so relatives see notes and updates without calling the office
Medication management (eMAR)

Safer medication, with a full audit trail

Replace paper MAR charts with a digital record of every dose given, refused or missed. Search the NHS Medicines database when adding prescriptions, and carers record each dose at the touch of a button in the app. You are alerted to refusals, missed doses and stock running out.

New or changed medication signed off by a manager before it goes live
PRN management, stock control and critical medication warnings
A complete audit trail that makes medication audits faster
GP Connect access to GP-held information for CQC-registered providers
eMAR
e-MARs done in minutes
NHS Medicines database
Instant missed-dose alerts
Accounting
Invoices created automatically
Payroll exported in clicks
Mileage added to payslips
Invoicing, payroll and accounting

From delivered visit to invoice and payslip, without re-keying

Client invoices are generated automatically from bookings and list every item charged. Carers’ pay, mileage and expenses are calculated for you, so what you schedule is what gets paid and billed. Because finance uses the same data as rostering and clock in, numbers change fewer times on their way from a visit to a bank account.

Private, local authority and NHS billing, with different rates for every funder
GoCardless direct debit and credit notes
Xero exports and Sage 50 compatible invoice exports
Payroll exports with pay, mileage and expenses calculated for you
Careberry AI

AI built into the system your team already uses

In built AI tools within Careberry, with no setup fees and no long-term contract. AI appears where your staff already work, and every suggestion is reviewed and approved by a person before it touches a care record.

AI Assist helps staff write clear notes and family updates
Care note summaries turn a day of notes into one summary, flagging what needs attention
Knowledge AI answers questions from your own policies, procedures and manuals, and cites the document and section behind every answer
Capture, coming soon, listens with consent and populates assessments and supervisions for you to approve
A full audit trail of every AI action, including who requested it and who approved it
Careberry AI
A human approves everything
UK GDPR compliant
Never used to train AI models
Also included

And everything around the visit

One login for your office, carers and families. No extra tools to stitch together.

Carer and family apps

Carers get their rota, care plans and visit notes on their phone, with instant SOS for lone workers. Families can see visits, daily notes and updates in their own app.

Recruitment and HR

Get new carers into the field faster with integrated recruitment, HR documents and a two-click training matrix.

Staff leave and cover

Manage staff leave and unplanned absences in one place, so cover is arranged and care delivery carries on uninterrupted.

Reporting, quality and compliance

Customisable reports and data insights, plus incident reporting, client feedback and audit trails to evidence quality for CQC and commissioners.

GP Connect

CQC-registered providers can securely access GP records, appointments and prescribing data inside Careberry.

Travel time and mileage

Travel time alerts and automatic mileage calculations, so rotas allow for the journey and pay reflects the miles carers actually drive.

Why Careberry

Less admin. More time for care.

Built by people who have run care services, so everyday tasks take a couple of clicks, not hours of paperwork.

1 tap
for carers to pick up an open visit
0 clicks
to turn delivered visits into invoices and payroll
100%
paperless care records, as EMCAS Care Group runs them
30 years
running our own care service before we built Careberry
Reviews

Trusted by care teams

From office managers to carers on the road, here is what the people using Careberry every day say.

“

I find Careberry an amazing platform. Its fantastic usability makes rostering incredibly easy, offering a great view of planning and shifts. The electronic system eliminates paperwork, providing extensive options for managing both clients and carers efficiently.

Emma Crook
Emma Crook
Office Manager
“

I’ve seen how the app revolutionises our recruitment. It automates applicant details, cutting down paperwork and getting carers into the field faster.

Laura Sheppard
Laura Sheppard
Service Manager
“

Brilliant. This app helps me on a daily basis with keeping organised and up to date with all my care needs for clients and is so easy to use and very helpful.

Georgia Discombe
Georgia Discombe
Care Assistant
Customer stories

Home care success stories

Read how home care providers run their services on Careberry.

Read all customer success stories
Pricing

Simple pricing, easy to switch

Plans start from £110 a month plus VAT, with every feature included. Onboarding is free and there are no long-term contracts.

FAQs

Domiciliary care software questions, answered

Quick answers to what care providers ask us most.

Still have a question?
Call 0330 880 1090
Is domiciliary care software the same as home care software?

Yes. They are two names for the same thing: software that a home care provider uses to plan visits, record care and run the business. “Domiciliary care” is the term used by regulators and commissioners in the UK; most providers say “home care”.

Do I have to sign a long-term contract?

No. Careberry has no long-term contracts, so you can stay because it works for your service.

Is my data secure with Careberry?

Yes. Careberry is ISO/IEC 27001:2022 certified and UK GDPR compliant, and keeps care records secure in the cloud.

Is Careberry built for home care?

Yes. Careberry was built by a team that has run care services, and it includes home care rostering, live call monitoring and GPS and NFC clock in.

How much does domiciliary care software cost?

Careberry plans start from £110 a month plus VAT, with every feature included and free onboarding. See the pricing page for how the price changes with the size of your service.

What if my carers work in low-signal areas?

Care plans can be available offline, and carers can write visit reports without a connection. They sync as soon as the device is back online.

Is Careberry an assured Digital Social Care Record?

Yes. Careberry is an NHS Assured Digital Social Care Record (DSCR) supplier.

Can Careberry also manage care homes or supported living?

Yes. Careberry supports home care, care homes, supported living, complex care and live-in care in the same system.

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