Complex care software for timed care tasks, clinical observations and competencies
Timed medication and care tasks, clinical observations, a flexible care plan designer, competency sign-off, rostering and NHS continuing healthcare billing. One system, one login, no long-term contracts.
With ✦ AI built in to audit notes, summarise care records, answer policy questions, refine messages, transcribe care plans and meetings.
What is complex care software?
Complex care software is a system that a care provider uses to look after people with complex health needs, for example a person who uses a ventilator or is fed through a PEG tube. It holds each person's care plan, schedules medication and care tasks at set times, records clinical observations, shows which staff have been signed off as competent, and produces timesheets and invoices.
Careberry does all of this in one system. Your managers, your care staff and families each have their own way in, and everyone works from the same information.
Built for care that runs to the clock
Complex care depends on the right task being done at the right time by someone trained to do it. Careberry was built by directors with 30 years' combined experience of running care services, so it starts from that reality.
- Medication and care tasks scheduled at set times, such as repositioning every few hours
- Clinical observations recorded in the person's record
- A flexible care plan designer with body map, MUST and pain management forms
- Competencies signed off in the built-in learning management system
- NHS continuing healthcare billing
See Careberry in action
Watch how Careberry brings rostering, care planning, eMAR, invoicing and AI together in one platform.
Everything in one platform, so you can stop juggling systems
One login for your managers, care staff and families. Built by people who have run care services, so every feature solves a problem we faced ourselves.
Complex care rostering with no gaps or double bookings
Create and adjust rotas in a few clicks and allocate staff by availability, skills and the needs of the people you care for. Plan shifts and visits on the same rota, including sleep-ins and waking nights, and staff see their shifts in the app ahead of time.
Know who is on shift, and pay the hours worked
Staff clock in when they start a shift and clock out when they finish. Timesheets are generated automatically from those times, so you can see who is on shift and pay matches the hours actually worked.
Care plans designed around each person's condition
Design each care plan in the flexible care plan designer instead of a fixed template, including plans for conditions such as ventilation or PEG feeding. Use forms such as the body map, MUST and pain management inside the plan, and record clinical observations against the person. A change to the plan reaches staff straight away, and families can follow along through their own portal.
Time-specific medication, with a full audit trail
Replace paper MAR charts with a digital record of every dose given, refused or missed. Medication is scheduled for the time it is due, staff record each dose at the touch of a button on a phone or tablet, and you are alerted to refusals, missed doses and stock running out. Search the NHS Medicines database when adding prescriptions.
From worked shift to timesheet and invoice, without re-keying
Timesheets are generated automatically from clock in and clock out, and invoices are generated automatically and list every item charged. Bill NHS continuing healthcare, local authorities and private payers, including more than one funder for the same person. Because finance uses the same data as the rota, numbers change fewer times on their way from a shift to a bank account.
AI built into the system your team already uses
In built AI tools within Careberry, with no setup fees and no long-term contract. AI appears where your staff already work, and every suggestion is reviewed and approved by a person before it touches a care record.
And everything around the care
One login for your managers, care staff and families. No extra tools to stitch together.
Staff and family apps
Staff see their rota and people's care plans, and record notes on a phone or tablet. Families can see daily notes and updates in their own app.
Recruitment, HR and training
Get new staff started faster with integrated recruitment and HR documents. Competencies are signed off in the built-in learning management system, and the training matrix updates automatically.
Staff leave and cover
Manage staff leave and unplanned absences in one place, so cover is arranged and care delivery carries on uninterrupted.
Reporting, quality and compliance
Customisable reports and data insights, plus incident reporting, care notes audits and audit trails to evidence quality for CQC and commissioners.
GP Connect
CQC-registered providers can securely access GP records, appointments and prescribing data inside Careberry.
Handover and communication
Shift handovers, messages to staff and updates to families, all in the same system.
Less admin. More time for care.
Built by people who have run care services, so everyday tasks take a couple of clicks, not hours of paperwork.
Trusted by care teams
From office managers to care staff, here is what the people using Careberry every day say.
I find Careberry an amazing platform. Its fantastic usability makes rostering incredibly easy, offering a great view of planning and shifts. The electronic system eliminates paperwork, providing extensive options for managing both clients and carers efficiently.
I’ve seen how the app revolutionises our recruitment. It automates applicant details, cutting down paperwork and getting carers into the field faster.
Brilliant. This app helps me on a daily basis with keeping organised and up to date with all my care needs for clients and is so easy to use and very helpful.
Simple pricing, easy to switch
Plans start from £110 a month plus VAT, with every feature included. Onboarding is free and there are no long-term contracts.
Book a demo
Complex care software questions, answered
Quick answers to what care providers ask us most.
Is Careberry built for complex care?
Yes. Careberry supports complex care with care plans for conditions such as ventilation or PEG feeding, medication and care tasks scheduled at set times, clinical observations, competency sign-off, rostering, timesheets and invoicing in one system.
Do I have to sign a long-term contract?
No. Careberry has no long-term contracts, so you can stay because it works for your service.
Is my data secure with Careberry?
Yes. Careberry is ISO/IEC 27001:2022 certified and UK GDPR compliant, and keeps care records secure in the cloud.
Can Careberry schedule medication and care tasks at specific times?
Yes. Medication and care tasks can be set for specific times, for example repositioning a person every few hours, so staff can see what is due and when.
How much does complex care software cost?
Careberry plans start from £110 a month plus VAT, with every feature included and free onboarding. See the pricing page for how the price changes with the size of your service.
Can I bill NHS continuing healthcare?
Yes. You can bill NHS continuing healthcare, local authorities and private payers, bill more than one funder for the same person, and raise ad hoc invoices for one-off services that were not planned.
Is Careberry an assured Digital Social Care Record?
Yes. Careberry is an NHS Assured Digital Social Care Record (DSCR) supplier.
Can Careberry also manage home care, care homes or supported living?
Yes. Careberry supports home care, care homes, supported living, complex care and live-in care in the same system.
Run more than one type of service?
Many providers run complex care alongside home care, care homes or supported living. In Careberry you switch between your services with one click at the top of the screen, so every service is managed in one system.