Built by a care provider, for care providers

Live-in care software for 24-hour visits, daily notes and flexible billing

24-hour visits that run automatically each day, notes written whenever they are needed, double-up and respite cover, and charges by the day, week or month. One system, one login, no long-term contracts.

With ✦ AI built in to audit notes, summarise care records, answer policy questions, refine messages, transcribe care plans and meetings.

Free, no-obligation demo built around your service
One simple monthly price, no long-term contracts
ISO 27001 certified and NHS Assured DSCR supplier
1 tap
for staff to pick up an open shift
0 clicks
from visit to timesheet and invoice
30 years
combined experience running care services
Trusted and compliant
ISO 27001 certified
NHS Assured DSCR supplier
GP Connect
Built to UK GDPR standards
The basics

What is live-in care software?

Live-in care software is a system that a care provider uses to manage care where a carer lives in the person's home. It rosters the carer for 24-hour visits, holds the care plan, lets the carer record notes and medication through the day, and produces invoices.

Careberry does all of this in one system. Your managers, your care staff and families each have their own way in, and everyone works from the same information.

Made for live-in care

Built by people who saw most systems get live-in care wrong

When we ran our own care companies, live-in care was the type of care that most systems could not manage properly. A live-in visit lasts 24 hours, and the carer may need to write many notes during the day. Careberry was built by directors with 30 years' combined experience of running care services, so it handles this from the start.

  • 24-hour visits that run automatically each day
  • Carers write notes as and when they are needed through the day
  • Add a second carer to a visit as a double-up
  • Add another carer to release the live-in carer for respite
  • Charge by the day, the week or the month
See it in action

See Careberry in action

Watch how Careberry brings rostering, care planning, eMAR, invoicing and AI together in one platform.

How Careberry works

Everything in one platform, so you can stop juggling systems

One login for your managers, care staff and families. Built by people who have run care services, so every feature solves a problem we faced ourselves.

Rostering
Timesheets and handovers
Care planning
eMAR
Recruitment and HR
Invoicing and payroll
Reporting
Staff and family apps
AI tools
Rostering
Plan shifts in a few clicks
No gaps or double bookings
Clear rotas for every staff member
Rostering and scheduling

Live-in care rostering with no gaps or double bookings

Create and adjust rotas in a few clicks and allocate staff by availability, skills and the needs of the people you care for. A live-in placement runs as a 24-hour visit that repeats automatically each day, and you can add another carer to a visit as a double-up or to cover respite.

Drag-and-drop scheduling on a visual timeline
Allocation by skills, availability and compatibility with the people you care for
Another carer can be added to a visit as a double-up or to cover respite
Conflict detection that flags double bookings before rotas are released
Click to Care: staff see open shifts on their phone and claim them with one tap, and the manager approves
Timesheets and handovers

Timesheets created for you, and handovers that overlap

Carers' timesheets are created automatically in the background, so nobody has to build them by hand. Plan each carer's placement weekly, fortnightly, every four weeks or monthly, whichever suits them. When one carer replaces another, the replacement can start while the first carer is still there, and the two run at the same time for a few hours or longer, so the handover is done properly.

Timesheets created automatically in the background
Placements planned weekly, fortnightly, every four weeks or monthly
The replacement carer can overlap with the outgoing carer for a handover
Annual leave linked to the rota, so booked leave blocks a shift
Timesheets and handover
Handovers that overlap
Automatic timesheets
Leave linked to the rota
Care planning
Person-centred care plans
Live updates for every staff member
No paper assessments
Care planning and records

Care plans and daily notes your whole team can trust

Build each care plan in the flexible care plan designer rather than a fixed template. Because a live-in visit runs for 24 hours, carers write notes as and when they are needed through the day, and every note goes straight to the person's record. A change to the plan reaches staff straight away, and families can follow along through their own portal.

Hospital passport pack, handover and care notes audits
Notes written as and when needed during a 24-hour visit
Body map, MUST and pain management forms
Digital assessments that capture needs, risks and preferences
Medication management (eMAR)

Safer medication, with a full audit trail

Replace paper MAR charts with a digital record of every dose given, refused or missed. Search the NHS Medicines database when adding prescriptions, and staff record each dose at the touch of a button on a phone or tablet. You are alerted to refusals, missed doses and stock running out.

New or changed medication signed off by a manager before it goes live
PRN management, stock control and critical medication warnings
A complete audit trail that makes medication audits faster
GP Connect access to GP-held information for CQC-registered providers
eMAR
e-MARs done in minutes
NHS Medicines database
Instant missed-dose alerts
Accounting
Invoices created automatically
Payroll exported in clicks
Timesheets created automatically
Invoicing, payroll and accounting

From worked shift to timesheet and invoice, without re-keying

Invoices are generated automatically and list every item charged. Charge for live-in care by the day, the week or the month, bill the NHS, local authorities and private payers, and raise ad hoc invoices for one-off services. Because finance uses the same data as the rota, numbers change fewer times on their way from a visit to a bank account.

Private, local authority and NHS billing, including more than one funder for the same person
GoCardless direct debit and credit notes
Xero exports and Sage 50 compatible invoice exports
Ad hoc invoices for one-off services that were not planned
Careberry AI

AI built into the system your team already uses

In built AI tools within Careberry, with no setup fees and no long-term contract. AI appears where your staff already work, and every suggestion is reviewed and approved by a person before it touches a care record.

AI Assist helps staff write clear notes and family updates
Care note summaries turn a day of notes into one summary, flagging what needs attention
Knowledge AI answers questions from your own policies, procedures and manuals, and cites the document and section behind every answer
Capture AI helps build care plans from assessments, for you to review and approve
A full audit trail of every AI action, including who requested it and who approved it
Careberry AI
A human approves everything
UK GDPR compliant
Never used to train AI models
Also included

And everything around the care

One login for your managers, care staff and families. No extra tools to stitch together.

Staff and family apps

Staff see their rota and people's care plans, and record notes on a phone or tablet. Families can see daily notes and updates in their own app.

Recruitment, HR and training

Get new staff started faster with integrated recruitment and HR documents. Competencies are signed off in the built-in learning management system, and the training matrix updates automatically.

Staff leave and cover

Manage staff leave and unplanned absences in one place, so cover is arranged and care delivery carries on uninterrupted.

Reporting, quality and compliance

Customisable reports and data insights, plus incident reporting, care notes audits and audit trails to evidence quality for CQC and commissioners.

GP Connect

CQC-registered providers can securely access GP records, appointments and prescribing data inside Careberry.

Handover and communication

Shift handovers, messages to staff and updates to families, all in the same system.

Why Careberry

Less admin. More time for care.

Built by people who have run care services, so everyday tasks take a couple of clicks, not hours of paperwork.

1 tap
for staff to pick up an open shift
0 clicks
to turn worked shifts into timesheets and invoices
1 login
for managers, care staff and families
30 years
combined experience of running care services
Reviews

Trusted by care teams

From office managers to care staff, here is what the people using Careberry every day say.

“

I find Careberry an amazing platform. Its fantastic usability makes rostering incredibly easy, offering a great view of planning and shifts. The electronic system eliminates paperwork, providing extensive options for managing both clients and carers efficiently.

Emma Crook
Emma Crook
Office Manager
“

I’ve seen how the app revolutionises our recruitment. It automates applicant details, cutting down paperwork and getting carers into the field faster.

Laura Sheppard
Laura Sheppard
Service Manager
“

Brilliant. This app helps me on a daily basis with keeping organised and up to date with all my care needs for clients and is so easy to use and very helpful.

Georgia Discombe
Georgia Discombe
Care Assistant
Pricing

Simple pricing, easy to switch

Plans start from £110 a month plus VAT, with every feature included. Onboarding is free and there are no long-term contracts.

Book a demo

Free and no obligation. No long-term contracts.

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FAQs

Live-in care software questions, answered

Quick answers to what care providers ask us most.

Still have a question?
Call 0330 880 1090
Is Careberry built for live-in care?

Yes. Careberry manages live-in care with 24-hour visits that run automatically each day, notes written as and when needed, double-up and respite cover, care plans, eMAR and invoicing in one system.

Do I have to sign a long-term contract?

No. Careberry has no long-term contracts, so you can stay because it works for your service.

Is my data secure with Careberry?

Yes. Careberry is ISO/IEC 27001:2022 certified and UK GDPR compliant, and keeps care records secure in the cloud.

How does Careberry handle 24-hour live-in visits?

A live-in visit runs for 24 hours and repeats automatically each day, so you do not have to create it again every day. Carers write notes as and when they are needed during the visit.

How much does live-in care software cost?

Careberry plans start from £110 a month plus VAT, with every feature included and free onboarding. See the pricing page for how the price changes with the size of your service.

Can I charge for live-in care by the day, week or month?

Yes. You can charge by the day, the week or the month, and raise ad hoc invoices for one-off services that were not planned.

Is Careberry an assured Digital Social Care Record?

Yes. Careberry is an NHS Assured Digital Social Care Record (DSCR) supplier.

Can a second carer be added to a live-in visit?

Yes. Another carer can be added to the visit as a double-up, or to release the live-in carer for respite.

One system for every service

Run more than one type of service?

Many providers run live-in care alongside home care, care homes or supported living. In Careberry you switch between your services with one click at the top of the screen, so every service is managed in one system.

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